General Terms and Conditions of Sale

1. Subject Matter and Scope

These T&Cs define the conditions under which PAGEONEBOOST ('the Service Provider') provides its natural search engine optimisation (SEO) services to professional or individual clients ('the Client'). Any order implies full and unconditional acceptance of these T&Cs, which take precedence over any other document from the Client, unless otherwise agreed in writing.

2. Services Offered

The Service Provider offers in particular the following packages:

• Essential Package — €300, one-time payment: intended for small businesses (micro-enterprises, tradespeople, retailers). It includes targeting of 50 keywords (local SEO within a 50 km radius or national), writing of 50 blog articles, generation of more than 1,000 static SEO pages, technical and on-page optimisation of the website, as well as optimisation of the Google Business Profile / Google Maps business listing and optimisation for AI-powered search engines (GEO/AEO).
• Premium Package — €1,000, one-time payment: intended for SMEs and large companies. It includes targeting of 100 keywords (local and national), writing of 100 blog articles, generation of more than 4,000 static SEO pages, advanced technical SEO and a link-building service, as well as optimisation of the Google Business Profile / Google Maps business listing and optimisation for AI-powered search engines (GEO/AEO).
• Custom Package: scope and pricing defined specifically by quotation, according to the Client's needs.

The precise details of the services are defined in the quotation and/or purchase order accepted by the Client.

3. Quotation and Order

Each service is subject to a quotation or commercial proposal. The order is firm and final upon receipt of the signed quotation (or written acceptance, including by email) from the Client.

4. Pricing

Prices are stated in euros. Unless otherwise indicated, they are quoted exclusive of tax (excl. VAT); value-added tax at the applicable rate, where due, is added to the price and shown on the quote and the invoice. The applicable rates are those in force on the date of the order. The Service Provider reserves the right to revise its rates, any such change being without effect on orders already validated and applicable only to subsequent orders. For business clients established outside France, the applicable VAT regime is stated on the quote and the invoice: reverse charge by the recipient for taxable persons established in the European Union (Art. 196, Directive 2006/112/EC), VAT not applicable for recipients established outside the European Union (Art. 259-1° of the French Tax Code). Invoices may be denominated in a foreign currency; prices remain net of any withholding tax or local levy of the client's country, the contract providing for a gross-up clause where required.

5. Payment Terms

Services are settled by one-time payment. Unless otherwise agreed, the invoice is payable upon ordering, by bank transfer or credit card; a deposit may be requested before work commences.

In accordance with Articles L441-10 and D441-5 of the French Commercial Code, any late payment between businesses shall automatically give rise, without prior formal notice, to late-payment penalties at the interest rate applied by the European Central Bank to its most recent refinancing operation plus 10 percentage points, as well as a fixed compensation for collection costs of €40, without prejudice to any other recourse. No discount is granted for early payment.

6. Term, Renewal and Delivery

The SEO service is subscribed for a term of one (1) year from the signing of the contract, settled by a single payment for the period (no monthly subscription). Upon expiry, the contract renews by tacit renewal for successive one (1) year periods, unless terminated by either party by written notice given at least thirty (30) days before the end of the current period; each renewal is invoiced at the price in force, on the same advance-payment terms. In the event of cancellation by the Client after work has commenced, services already performed or engaged remain due.

7. Service Provider Obligations

The Service Provider is bound by a best-efforts obligation. It applies all its expertise and the necessary diligence to the proper execution of the services, in accordance with professional standards and search engine guidelines.

8. No Ranking Guarantee

Natural search engine optimisation depends on algorithms specific to search engines (in particular Google), over which the Service Provider has no control. Consequently, the Service Provider cannot guarantee a specific ranking, position, traffic volume or number of conversions. No performance guarantee may be inferred from examples, estimates or averages provided for indicative purposes.

9. Client Obligations

The Client undertakes to:

• provide in a timely manner the necessary access (website, hosting, analytics tools, Google Search Console, etc.) and required information;
• collaborate actively and validate deliverables within reasonable timeframes;
• warrant that it holds the rights to the content and elements it provides;
• settle invoices by the agreed due dates.

The Service Provider shall not be held liable for any delay or underperformance resulting from a breach by the Client of these obligations.

10. Intellectual Property

Deliverables (written content, recommendations, reports) become the property of the Client upon full payment of the amounts due. The Service Provider retains ownership of its methods, tools and know-how, and reserves the right to mention the project in its references, unless the Client objects in writing.

11. Confidentiality

Each party undertakes to maintain the confidentiality of information exchanged within the contractual relationship and not to disclose it to third parties without prior authorisation.

12. Liability

The Service Provider's liability is limited to direct and proven damages resulting from a proven fault in the performance of the services. In any event, it shall not exceed the pre-tax amount actually collected by the Service Provider in respect of the service giving rise to the damage. The Service Provider shall not be held liable for indirect damages (loss of revenue, clientele, data or reputation).

13. Force Majeure

Neither party shall be held liable for a failure to fulfil its obligations resulting from a force majeure event within the meaning of Article 1218 of the French Civil Code.

14. Personal Data

The processing of personal data is carried out in accordance with our privacy policy and the applicable regulations (GDPR).

15. Right of Withdrawal

In accordance with Article L221-3 of the French Consumer Code, the fourteen (14) day right of withdrawal does not apply to contracts concluded between professionals where the subject matter of the contract falls within the Client's main field of activity and the number of employees exceeds five.

Where the Client is a consumer within the meaning of the Consumer Code, they benefit from a right of withdrawal of fourteen (14) days from the conclusion of the contract. They acknowledge, however, that if they expressly request the commencement of services before the expiry of this period, they will be required to pay for the services actually performed up to the exercise of their right of withdrawal.

For services consisting of the supply of digital content not provided on a tangible medium (in particular “Boost” deliverables: reports, file packs, kits, exports), where the Client expressly requests at checkout the immediate performance of the service and the supply of the content before the expiry of the withdrawal period, they acknowledge losing their right of withdrawal once the deliverable has been fully supplied, in accordance with Articles L221-25 and L221-28 13° of the French Consumer Code. This express consent is collected via a dedicated checkbox at checkout and confirmed on a durable medium in the confirmation email.

16. Complaints and Mediation

For any complaint, the Client may contact the Service Provider at contact@pageoneboost.com. In accordance with the Consumer Code, a consumer Client may have free recourse to a consumer mediator for the amicable resolution of a dispute: CM2C — Centre de la Médiation de la Consommation de Conciliateurs de Justice, 14 rue Saint-Jean, 75017 Paris (https://cm2c.net).

17. Applicable Law and Disputes

These T&Cs are governed by French law. In the event of a dispute, the parties shall endeavour to find an amicable solution. Failing that, and subject to the mandatory provisions applicable to consumers, the courts with jurisdiction over the Service Provider's registered office shall have sole competence.

18. “PageOneBoost Presence” Services (content and translation)

The “PageOneBoost Presence” services (social media content packs, translation services, written replies to online reviews) are provided as digital deliverables produced in an automated manner and delivered electronically within the indicative timeframes shown at the time of ordering. They are offered as one-time purchases or as monthly subscriptions without commitment, cancellable at any time from the client area, cancellation taking effect at the end of the current period.

• One (1) revision per delivery is included: the Client may request a parameterised regeneration of the deliverable.
• Thirty (30) day money-back guarantee from delivery, upon simple written request. In addition, if the Service Provider's internal quality control rejects a production, it is reworked and reproduced at no extra cost until compliant, with no action required from the Client.
• The Service Provider guarantees execution (volume, timeframe, language, format) and does not guarantee any quantified result (audience, followers, sales, rating or ranking).
• Excluded: certified or sworn translations, scanned PDF files, publishing on the Client's behalf (community management) and, generally, any writing of fake reviews or misleading review solicitation — the service is limited to replies to reviews actually received by the Client.
• Delivered content becomes the property of the Client upon full payment; the Client warrants that they hold the rights to the elements they provide (texts, files, brand).
• Credited amount: the price of a one-time pack is deducted at 100% from the first month of a subscription of the same family taken out within thirty (30) days.

For all other matters (ordering, payment, withdrawal, personal data, applicable law), these T&Cs apply in full.

19. “PageOneBoost Boost” Services (AI visibility deliverables)

The “PageOneBoost Boost” services (visibility audit across AI answer engines, “AI-Ready” file pack, Google Business Profile kit, product description rewriting) are supplied as digital deliverables produced automatically and delivered electronically within the indicative timeframes shown at checkout. Visibility measurements are carried out by automated querying of third-party engines through their official interfaces: they constitute a snapshot at a given moment, as the responses of these engines vary over time and between users.

• One (1) revision per delivery is included: the Client may request a regeneration of the deliverable by replying to the delivery email.
• “Satisfied or refunded” guarantee of thirty (30) days from delivery. In case of non-conformity with the ordered specifications, the deliverable is first reworked and regenerated at no extra cost; the refund remains available on request within the period. These guarantees are in addition to statutory rights.
• The Provider guarantees performance (content, format, timeframe) and guarantees no result: neither the Client's present or future citation by any artificial-intelligence engine, nor any score or ranking — the behaviour of these third-party engines is beyond its control.
• Scope: GEO/AEO optimisation is included in the SEO Essential and Premium plans (Article 2). The “AI Visibility Audit” MEASURES visibility, while the “AI-Ready Pack” provides TOOLS to publish: these are services distinct from that included optimisation, and distinct from the free SEO diagnostic offered on the contact page.
• Immediate performance: the Client expressly requests, via a checkbox at checkout, the supply of the digital content before the expiry of the withdrawal period and acknowledges losing that right once the deliverable has been fully supplied (Articles L221-25 and L221-28 13° of the French Consumer Code, see Article 15).
• Deliverables become the Client's property upon full payment; the Client warrants holding the rights to the materials they provide (files, exports, brand). For product description rewriting, regulated categories (health, substances, weapons, gambling in particular) are excluded from the service.

For all other matters (ordering, payment, withdrawal, personal data, applicable law), these T&Cs apply in full.